Live Our Guiding Principles with Intention in the New Year

January 19, 2026

A new year brings renewed opportunities, fresh goals and inspiration to reset our intentions. Many of us think about healthier habits, new routines or personal goals. But what if one of the most meaningful resolutions we could make is a recommitment to how we show up for one another and those we serve?

Last year, we launched our six system Guiding Principles that inform the behaviors and commitments we each make in our roles. As we kick off the new year, we encourage you to make a personal commitment to our Guiding Principles, so they can guide our daily decisions, interactions and impact.

Our Guiding Principles:

These Guiding Principles are the foundation of our culture. Like any resolution, remembering and applying our Guiding Principles requires consistent, intentional habits.

Here are four simple, practical ways to make this commitment stick:

  1. Set a Weekly Reminder to Focus on One Guiding Principle

Add a recurring event to your calendar: Guiding Principle Reflection. Each week, choose one guiding principle and ask yourself:

  1. Make It Visible

Print the guiding principles and pin them near your desk. They are also part of your branded desktop background. When your attention drifts or the day gets busy, those subtle reminders can pull you back to what matters most.

  1. Bring Them into Your Conversations

Whether in a team huddle or a tough decision point, pause and ask:

  1. Recognize It When You See It

Living our Guiding Principles should be seen, shared and celebrated. When you notice a colleague demonstrating a Guiding Principle, whether it’s integrity in a difficult moment, collaboration across teams or bold innovation, take a moment to acknowledge it. A few ideas could include:

We’re a team that lives our values. These small intentions help us live them with purpose. As we step into a new year filled with possibilities, let’s commit to embedding these Guiding Principles into our habits, our decisions and our ways of working.